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3.
Service and Learning for Whom? Toward a Critical Decolonizing Bicultural Service Learning Pedagogy
by Hernandez, Kortney, Ed.D.  Loyola Marymount University. 2016: 216 pages; 10099262.
4.
A Framework for Quality of Service and Fault Management in Service-Oriented Architecture
by Zhang, Jing, Ph.D.  University of California, Irvine. 2013: 151 pages; 3566058.
6.
Quality of service (QoS) in software-as-a-service (SaaS)
by Gupta, Sonalika, M.S.  San Jose State University. 2013: 112 pages; 1541510.
7.
Study of behavior of VoIP in DiffServ telephony service and Best-Effort service
by Chung, Hyunki, M.S.  California State University, Long Beach. 2010: 106 pages; 1493004.
12.
Examining pre -service instructors' use of PowerPoint based on pre -service students' perceptions: A mixed methods study
by Fritschi, Jennifer, Ph.D.  The University of Alabama at Birmingham. 2008: 426 pages; 3336497.
20.
Modeling municipal service integration: A comparative case study of New York and Philadelphia 311 systems
by Nam, Taewoo, Ph.D.  State University of New York at Albany. 2012: 241 pages; 3523799.
21.
Context-based Service Performance Profile Management System in SOA
by Lee, Jinhwan, Ph.D.  University of California, Irvine. 2013: 129 pages; 3599358.
24.
Discovering new selves: Service-learning and the intellectual development of college students
by Maheu, Charlotte J., Ph.D.  University of New Orleans. 2009: 225 pages; 3361224.
25.
A hospital service recovery program
by Matson, Mary, M.S.  California State University, Long Beach. 2015: 62 pages; 1596983.
28.
A Qualitative Exploration of Self-Learning to Improve Alcoholic Beverage Server Practices
by Willingham, Mark, Ph.D.  Northcentral University. 2016: 139 pages; 10112110.
29.
Internal market orientation as an antecedent to industrial service quality
by McGrath, Gary E., D.B.A.  Nova Southeastern University. 2009: 262 pages; 3352393.
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