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1.
Internal market orientation as an antecedent to industrial service quality
by McGrath, Gary E., D.B.A.  Nova Southeastern University. 2009: 262 pages; 3352393.
3.
Quality of service (QoS) in software-as-a-service (SaaS)
by Gupta, Sonalika, M.S.  San Jose State University. 2013: 112 pages; 1541510.
4.
How personality traits and job satisfaction influence service quality in housing agencies
by Robinson, Donna E., Ph.D.  Capella University. 2010: 226 pages; 3433720.
6.
A Framework for Quality of Service and Fault Management in Service-Oriented Architecture
by Zhang, Jing, Ph.D.  University of California, Irvine. 2013: 151 pages; 3566058.
10.
Modeling and analyzing service-oriented enterprise architectural styles
by Tang, Longji, Ph.D.  The University of Texas at Dallas. 2011: 269 pages; 3494567.
12.
Study of behavior of VoIP in DiffServ telephony service and Best-Effort service
by Chung, Hyunki, M.S.  California State University, Long Beach. 2010: 106 pages; 1493004.
13.
The impact of marketing employee satisfaction on service quality
by Jewell, George Bernard, D.B.A.  Nova Southeastern University. 2010: 110 pages; 3404533.
14.
The influence of formal and informal support on the quality of life of individuals with a severe mental illness
by Martinez, Nelly M., M.S.W.  California State University, Long Beach. 2010: 91 pages; 1492955.
17.
The judgment of quality using PRINCE2 in conjunction with common methodologies and models
by Capawana, James E., M.S.  California State University, Dominguez Hills. 2010: 79 pages; 1486815.
19.
Provenance framework in support of data quality estimation
by Simmhan, Yogesh L., Ph.D.  Indiana University. 2007: 350 pages; 3297094.
26.
Economic determinants of quality of care in nursing homes
by Lu, Wei, Ph.D.  Wayne State University. 2014: 100 pages; 3626093.
28.
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