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2.
Effective Factors on Customer Satisfaction and Customer Loyalty in FMCGs
by Shahlaei Namini, Niloufar, D.B.A.  Swiss Management Center (Switzerland). 2016: 259 pages; 27778720.
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A study of customer value and loyalty in the supermarket industry
by Wicker, Kenneth D., D.B.A.  Capella University. 2016: 129 pages; 3739763.
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The Impact of Stockouts on Customer Loyalty to Lean Retailers
by Turk, Jeffery I., D.B.A.  Walden University. 2012: 126 pages; 3522222.
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Student Loyalty Assessment with Online Master's Programs
by Dehghan, Ali, Ph.D.  Eastern Michigan University. 2012: 107 pages; 3544621.
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Business-to-Business Marketing Perceptions: Customer Knowledge Management and Customer Engagement
by Lomas, Lorraine Marzilli, D.B.A.  Walden University. 2016: 123 pages; 10128788.
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Customer retention and leadership in the nonprofit healthcare organization
by O'Connell, Annette Margaret, D.B.A.  University of Phoenix. 2008: 211 pages; 3353759.
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The antecedents of automotive brand loyalty and repurchase intentions
by Lanza, Kerry M., D.B.A.  University of Phoenix. 2008: 221 pages; 3337537.
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Knowledge management driving customer behavior
by Ventaglio, Daniele, M.S.  Pepperdine University. 2013: 76 pages; 1541786.
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Intrinsic rewards increase job performance within an organization
by Catalini, Meredith, M.S.  Pepperdine University. 2012: 72 pages; 1516340.
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Customer Engagement in a Multichanel Context
by Jiao, Wenyu, Ph.D.  ESSEC Business School (France). 2018: 119 pages; 13870729.
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A dynamic model predicting customer satisfaction ratings based on capital structure
by Saylor, Robert L., Ph.D.  Capella University. 2015: 110 pages; 3682653.
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An examination of the relationship between perceived organizational commitment and internships
by Fick, Brandon S., M.S.  University of Missouri - Columbia. 2011: 66 pages; 1517437.
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Impact the undergraduate student experience has on the development of alumni loyalty
by Vanderbout, Jenne L., Ed.D.  University of Missouri - Columbia. 2010: 238 pages; 3488980.
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