Twenty-one small business supermarket and other grocery store owners in an eight state expanded Mid-Atlantic region provided 161 individual textual descriptions of success attributes, based on a research framework of six business success factors. The synthesized composite integration of these attributes presented the emergence of seven themes based on an average of 35 years of experiential knowledge in the marketplace. The purpose of this qualitative phenomenological case study, using a modified van Kaam methodology by Moustakas, was to investigate the attributes that contributed to the individual and business success of small business owners of supermarkets, and other grocery (except convenience) stores in Maryland, Virginia, West Virginia, Pennsylvania, New York, North Carolina, Delaware, and the District of Columbia? The participants in the study reported a North American Industry Classification System 445110. The open-ended interview questions focused on six individual and business success categories: individual and business attributes, business plan, networking, knowledge resources, and risk. The results of the research suggested the emergence of seven success attribute themes: customer service, relationships with suppliers, structural characteristics, community involvement, embracing risk, good employees, and external characteristics.
|School:||University of Phoenix|
|School Location:||United States -- Arizona|
|Source:||DAI-A 73/07(E), Dissertation Abstracts International|
|Subjects:||Entrepreneurship, Management, Commerce-Business, Supermarkets and Other Grocery (except Convenience) Stores|
|Keywords:||Attributes, Customer service, Grocery stores, Risk, Small business, Supermarkets|
Copyright in each Dissertation and Thesis is retained by the author. All Rights Reserved
The supplemental file or files you are about to download were provided to ProQuest by the author as part of a
dissertation or thesis. The supplemental files are provided "AS IS" without warranty. ProQuest is not responsible for the
content, format or impact on the supplemental file(s) on our system. in some cases, the file type may be unknown or
may be a .exe file. We recommend caution as you open such files.
Copyright of the original materials contained in the supplemental file is retained by the author and your access to the
supplemental files is subject to the ProQuest Terms and Conditions of use.
Depending on the size of the file(s) you are downloading, the system may take some time to download them. Please be