Dissertation/Thesis Abstract

The distortion of upward communication in military organizations
by Strauss, William D., Ph.D., The University of Oklahoma, 2011, 111; 3494133
Abstract (Summary)

This study explores the relationship between subordinates' inclination to distort negative upward organizational communication and four personality variables. The study used a postulated Upward Organizational Communication Distortion Index to measure the propensity of the study participants to distort upward organizational communication, then tested four personality variables—(1) Quality of Superior-subordinate Relationship using Leader-Member Exchange Theory, (2) Locus of Control, (3) Need for Cognition, and (4) Tolerance of Ambiguity—measured during the same survey session, to ascertain whether any correlated with the theoretical propensity to distort negative upward organizational communication. The study population was Department of the Army senior civilian employees assumed to be pursuing careers as civilian employees within the Department of the Army. Although no conclusive evidence was found that linked any of the four independent variables, weak correlations between some of the independent variables and two of the dependent variable subscales were established that suggest further investigation.

Indexing (document details)
Advisor: Rodgers, Joseph
Commitee: Barbee, Nina, Damphousse, Kelly, Little, Richard, Sharp, Susan
School: The University of Oklahoma
Department: Interdisciplinary Studies
School Location: United States -- Oklahoma
Source: DAI-A 73/05, Dissertation Abstracts International
Subjects: Communication, Organization Theory, Military studies
Keywords: Communication, Communication distortion, Distortion, Military, Organizational, Organizational communication, Upward, Upward communication
Publication Number: 3494133
ISBN: 978-1-267-15396-8
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