The purpose of this study was to gain insight into the extent to which communities of project managers in a global firm shared or did not share knowledge. Specifically the study (1) examined project managers' perceptions of organizations' actions that impact knowledge sharing; (2) examined project managers' perceptions about who, where, what, when, why, and how they shared knowledge and the role they saw formal and informal social structures play in that exchange; and (3) gained insights into the nature of communities of project managers relative to knowledge sharing.
The findings revealed three insights into the nature of three constructs: knowledge sharing, social structures, and communities of practice. First, the organization does not have an established way to share new processes and procedures to everyone. Second, the organization does not scan the environment to understand what its competitors are doing. Lastly, the organization does not have established work groups or communities of practice to help the organization adapt and change. This research provides an introduction to an integrated approach using the three aforementioned constructs to help organizations share knowledge.
|Advisor:||Gorman, Margaret Delaney|
|Commitee:||Johnson, Chris, Jones, Harry, Wangemann, MaryAnn|
|School:||The George Washington University|
|Department:||Education and Human Development|
|School Location:||United States -- District of Columbia|
|Source:||DAI-A 73/04, Dissertation Abstracts International|
|Keywords:||Communities of practice, Knowledge sharing, Knowledge subsystem, Project managers, Social structures|
Copyright in each Dissertation and Thesis is retained by the author. All Rights Reserved
The supplemental file or files you are about to download were provided to ProQuest by the author as part of a
dissertation or thesis. The supplemental files are provided "AS IS" without warranty. ProQuest is not responsible for the
content, format or impact on the supplemental file(s) on our system. in some cases, the file type may be unknown or
may be a .exe file. We recommend caution as you open such files.
Copyright of the original materials contained in the supplemental file is retained by the author and your access to the
supplemental files is subject to the ProQuest Terms and Conditions of use.
Depending on the size of the file(s) you are downloading, the system may take some time to download them. Please be