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Dissertation/Thesis Abstract

Influence of trust on the success of virtual teams: A delphi study
by Khungar, Alka, D.M., University of Phoenix, 2011, 337; 3486628
Abstract (Summary)

Over the years, the emergence of virtual teams (VT) has exponentially increased in organizations across the world. The growth has been attributed to the expansion of globalization and the advancements in technology. The non-experimental, exploratory, mixed method research study identified the building blocks of trust that influenced the success of VTs in delivering the product of the action items or projects assigned to the team. During the consensus-building deliberations, the focus of the selected participants was two-fold; (a) they identified the components of trust that establish and maintain an atmosphere of trust in VTs and (b) they ranked the measurable components of trust in order of importance. Finally, the consensus-building deliberations of the same participants may (a) identify factors that determine the effectiveness of the products produced by VTs and (b) highlight the correlation, if any, between the degree of the product's effectiveness and the intensity of the atmosphere of trust within the VTs producing the products. The result of the study presented the opportunity of developing a Virtual team depiction that can be used for business owners who encourage VTs and VT leaders to manage their teams efficiently.

Keywords: Trust, virtual teams, Delphi, virtual team model, consensus building

Indexing (document details)
Advisor: Bronsard, Don
School: University of Phoenix
School Location: United States -- Arizona
Source: DAI-A 73/03, Dissertation Abstracts International
Subjects: Educational leadership, Management
Keywords: Trust, Virtual teams
Publication Number: 3486628
ISBN: 978-1-267-04633-8
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