Small to mid-sized community churches face many challenges developing the services that will fulfill the needs of members and non-members and deliver them in a way that fits the way we live in a modern society. Their long-term survival depends largely on their ability to attract and engage prospective members. Exploration of this topic has shown that the level of affinity, understanding of culture, volunteer opportunities and a feeling of authenticity towards engagement with the community are critical factors for people deciding where to put their physical and emotional energy. Using a service design approach, churches can take a systemic look at enhancing the experience for visitors in these areas.
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|Commitee:||Branham, Richard, Rosen, Dennis L.|
|School:||University of Kansas|
|School Location:||United States -- Kansas|
|Source:||MAI 50/03M, Masters Abstracts International|
|Subjects:||Social research, Design|
|Keywords:||Community, Design, Interaction design, Service design|
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