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Small to mid-sized community churches face many challenges developing the services that will fulfill the needs of members and non-members and deliver them in a way that fits the way we live in a modern society. Their long-term survival depends largely on their ability to attract and engage prospective members. Exploration of this topic has shown that the level of affinity, understanding of culture, volunteer opportunities and a feeling of authenticity towards engagement with the community are critical factors for people deciding where to put their physical and emotional energy. Using a service design approach, churches can take a systemic look at enhancing the experience for visitors in these areas.
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Advisor: | Eckersley, Michael |
Commitee: | Branham, Richard, Rosen, Dennis L. |
School: | University of Kansas |
Department: | Design |
School Location: | United States -- Kansas |
Source: | MAI 50/03M, Masters Abstracts International |
Source Type: | DISSERTATION |
Subjects: | Social research, Design |
Keywords: | Community, Design, Interaction design, Service design |
Publication Number: | 1501987 |
ISBN: | 978-1-267-00345-4 |