Measuring work performance has long been considered one of the most important and well researched topics within the field of Industrial/Organizational Psychology. Since the fruition of team research, however, it is often disputed as to how performance should be measured within the team setting. This debate is a classic example of the criterion problem in which performance has been defined as either behaviors or outcomes. The more important issue about this debate for the present study is the inference that since performance could be either behaviors or outcomes there must be a relationship between them, but there has been limited experimental evidence which demonstrated that changes in behaviors are related to changes in outcomes. In addition to the problems of measuring performance, there is a lack of research on a number of inputs factors which effect performance specifically team and task familiarity.
The goal of the present experiment was to overcome these limitations, using a 2 X 3 split plots factorial experimental design to assess the effects of team and task familiarity on behavioral changes and subsequent outcomes. In the between effects condition, participants were randomly assigned to one of two conditions in which team familiarity was changed or kept constant. In the repeated measures condition, all participants performed similar tasks (a measure of task familiarity) over three time periods. A total of eighteen three-member groups made up the study sample and three dependent measures were obtained across the three time periods: (1) subjective team behavioral ratings provided by each member of the group, (2) subjective behavioral ratings provided by trained assessors, and (3) an objective group outcome measure.
The results did not support the study hypotheses that behaviors and subsequent outcomes would change as a result of team familiarity and task familiarity. In an attempt to explain the findings, the main thrust of the discussion section was a reanalysis of the data to explore the suggestion that team works and performance did not change because task works did not change over time.
|Commitee:||Gorman, Bernard, Liu, Cong, Nieman-Gonder, Jennifer, Shapiro, Terri|
|Department:||Applied Organizational Psychology|
|School Location:||United States -- New York|
|Source:||DAI-B 73/02, Dissertation Abstracts International|
|Subjects:||Social psychology, Developmental psychology|
|Keywords:||Outcomes over time, Task familiarity, Team familiarity, Team work|
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