The safe operation of a nuclear power plant is dependent upon operators and maintenance personnel performing activities error free. The nuclear industry continues to have events caused by human errors, which could jeopardize the safe operation of a nuclear power plant. Effective leadership communication is essential in any organization to achieve and sustain human performance excellence. The researcher examined the relationship between leadership communication and human performance at a commercial nuclear power plant. Personnel from the operations and maintenance departments were surveyed to examine the relationship between leadership communication and human performance. Specific components such as emotional intelligence, power and influence, engagement and alignment, trust and credibility, and empowerment, may support the theory of a relationship between leadership communication and human performance and may predict human performance at a commercial nuclear power plant. The relationship between leadership communication and human performance and actions leaders can take to improve human performance is discussed.
|School:||University of Phoenix|
|School Location:||United States -- Arizona|
|Source:||DAI-A 72/10, Dissertation Abstracts International|
|Subjects:||Management, Communication, Organizational behavior|
|Keywords:||Leadership communication, Nuclear power plants|
Copyright in each Dissertation and Thesis is retained by the author. All Rights Reserved
The supplemental file or files you are about to download were provided to ProQuest by the author as part of a
dissertation or thesis. The supplemental files are provided "AS IS" without warranty. ProQuest is not responsible for the
content, format or impact on the supplemental file(s) on our system. in some cases, the file type may be unknown or
may be a .exe file. We recommend caution as you open such files.
Copyright of the original materials contained in the supplemental file is retained by the author and your access to the
supplemental files is subject to the ProQuest Terms and Conditions of use.
Depending on the size of the file(s) you are downloading, the system may take some time to download them. Please be