Dissertation/Thesis Abstract

A correlational study examining leadership communication and human performance at a commercial nuclear power plant
by Johnson, Michael C., Sr., D.M., University of Phoenix, 2011, 170; 3468127
Abstract (Summary)

The safe operation of a nuclear power plant is dependent upon operators and maintenance personnel performing activities error free. The nuclear industry continues to have events caused by human errors, which could jeopardize the safe operation of a nuclear power plant. Effective leadership communication is essential in any organization to achieve and sustain human performance excellence. The researcher examined the relationship between leadership communication and human performance at a commercial nuclear power plant. Personnel from the operations and maintenance departments were surveyed to examine the relationship between leadership communication and human performance. Specific components such as emotional intelligence, power and influence, engagement and alignment, trust and credibility, and empowerment, may support the theory of a relationship between leadership communication and human performance and may predict human performance at a commercial nuclear power plant. The relationship between leadership communication and human performance and actions leaders can take to improve human performance is discussed.

Indexing (document details)
Advisor: Falcone, Gary
Commitee:
School: University of Phoenix
School Location: United States -- Arizona
Source: DAI-A 72/10, Dissertation Abstracts International
Source Type: DISSERTATION
Subjects: Management, Communication, Organizational behavior
Keywords: Leadership communication, Nuclear power plants
Publication Number: 3468127
ISBN: 9781124810539
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