Multicultural student services (MSS) emerged on predominantly white institutions (PWIs) as a result of student of color movements demanding equitable access, representation, and culturally relevant support systems. Over time, the goal and purpose of MSS has shifted away from its political roots and these offices are now expected to provide diversity education for all students thus limiting their ability to serve as advocates for racial equity. The purpose of this study was to gain a deeper understanding of how the policies, unwritten rules, and practices of institutions of higher education shape the work of MSS and influence the overall access and success of students of color in American higher education. Through the use of institutional ethnography and critical race theory, this study mapped out how organizations, policies, unwritten rules, and practices shape the everyday work life of a MSS administrator at a public, land-grant, Midwestern university. The organizations that emerged were Midwestern State, Midwestern University, the College of Innovation, and Joshua as the MSS administrator for the College of Innovation. A series of master and counternarratives bring forth how racism shapes the policies, practices, and unwritten rules in each organization that mediate Joshua's work as a MSS administrator. Implications for practice and research aim to challenge institutions to examine how they define and practice racial equity and encourage colleges and universities to do more than simply decorate their windows with diversity.
|Advisor:||Patton, Lori D., Evans, Nancy J.|
|Commitee:||Gildersleeve, Ryan Evely, Marsh, Tyson, Matibag, Eugenio|
|School:||Iowa State University|
|Department:||Educational Leadership and Policy Studies|
|School Location:||United States -- Iowa|
|Source:||DAI-A 72/09, Dissertation Abstracts International|
|Subjects:||Multicultural Education, Higher education|
|Keywords:||Critical race theory, Institutional ethnography, Multicultural student services, Predominantly White, Student services administrator|
Copyright in each Dissertation and Thesis is retained by the author. All Rights Reserved
The supplemental file or files you are about to download were provided to ProQuest by the author as part of a
dissertation or thesis. The supplemental files are provided "AS IS" without warranty. ProQuest is not responsible for the
content, format or impact on the supplemental file(s) on our system. in some cases, the file type may be unknown or
may be a .exe file. We recommend caution as you open such files.
Copyright of the original materials contained in the supplemental file is retained by the author and your access to the
supplemental files is subject to the ProQuest Terms and Conditions of use.
Depending on the size of the file(s) you are downloading, the system may take some time to download them. Please be