Dissertation/Thesis Abstract

An Empirical Study on User Acceptance of Simulation Techniques for Business Process
by Ladeinde, Olurotimi Adeboye, Ph.D., Walden University, 2011, 191; 3457003
Abstract (Summary)

Non acceptance of technology may result in serious damages to organizations. For example, non acceptance of simulation technology cost Merrill Lynch Bank over $50 billion in 2008, while statistics in 2 separate studies showed that non acceptance of technology was responsible for a 57% decrease in performance level for physicians practicing in public tertiary hospitals in Hong Kong, and a 39% decrease in productivity for hotel workers in Seoul, Korea. The problem addressed in this research was non acceptance of simulation technology by project managers. This research investigated the correlation among personal innovativeness, organizational innovativeness, perceived usefulness, perceived ease of use, and intention to use simulation techniques by members of the Project Management Institute (PMI). The theory of reasoned action (TRA) and the extended technology acceptance model (TAM) served as the theoretical foundations for the study. In this quantitative, correlational survey study, data were obtained from a random sample of the PMI membership. Simple regression analysis was used to address research questions. Results indicate significant correlations of moderate strength among usefulness, innovativeness, ease of use, and intention to use simulation technology. The study contributes to positive social change by identifying factors that help companies to improve their business processes, generate more profits, create jobs, and make positive contributions to the communities in which they are located.

Indexing (document details)
Advisor: Taylor, Louis L.
Commitee: Brent, William H., Ness, Lawrence, Spencer, Thomas
School: Walden University
Department: Applied Management and Decision Sciences
School Location: United States -- Minnesota
Source: DAI-A 72/08, Dissertation Abstracts International
Source Type: DISSERTATION
Subjects: Management, Information Technology
Keywords: Business process reengineering, Simulation techniques, Technology acceptance model, Theory of planned behavior, Theory of reasoned action
Publication Number: 3457003
ISBN: 9781124668857
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