Dissertation/Thesis Abstract

The effect of cultural and linguistic barriers on the quality of patient care
by Soria, Claudia, M.S., California State University, Long Beach, 2010, 47; 1490417
Abstract (Summary)

This study examined patient satisfaction, patients' perception of care, and healthcare disparities to determine the effect that cultural and linguistic barriers have on the quality of patient care.

Secondary data analysis was performed using the California Health Interview Survey (CHIS) 2007. CHIS collects data covering a wide range of important health topics for both adults and children, including health status, health conditions, and health-related behaviors among other health and health related issues. A total of 51,048 adults 18 years of age and older were surveyed, a statistically representative sample of California's entire diverse population.

Chi-square tests were performed to determine if there is a significant association between having a difficult time understanding the physician and level of English use and proficiency, having been diagnosed with diabetes, having been diagnosed with heart failure, and having had a flu shot during the past 12 months. Results of the chi-square analyses support the findings of the literature indicating that Limited English Proficient (LEP) patients, whom are faced with linguistic and cultural barriers, are at risk of receiving lower quality of care. The implications of the results were discussed.

Indexing (document details)
Advisor: Sinay, Tony
School: California State University, Long Beach
School Location: United States -- California
Source: MAI 49/04M, Masters Abstracts International
Subjects: Health sciences, Health care management
Publication Number: 1490417
ISBN: 978-1-124-55031-2
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