This qualitative, phenomenological study recorded the lived experiences of non-Net Generation managers with the workplace communication tendencies and expectations of Net Generation (born 1977–1997, Tapscott, 1998) employees. One-on-one, semi-structured interviews with 20 non-Net Generation managers were conducted. Data collection and analysis followed the modified Van Kaam method (Moustakas, 1994). Three themes emerged from the data: Net Generation employees’ communication tendencies emphasize speed, immediacy, and multitasking; Net Generation employees embrace technology and adapt well to change; and Net Generation employees present challenges for organizational leaders. The most significant challenge presented by Net Generation employees was a lack of developed interpersonal skills.
|School:||University of Phoenix|
|School Location:||United States -- Arizona|
|Source:||DAI-A 72/05, Dissertation Abstracts International|
|Subjects:||Management, Communication, Organizational behavior|
|Keywords:||Generational leadership, Millennial Generation, Net Generation, Phenomenological, Transformational leadership, Workplace communication|
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