This quantitative, correlational study generated an empirically-based inference that knowledge of cultural intelligence (CQ) theory and practices and leadership skills across the nonprofit sector in the West Michigan Triplex of Kent, Ottawa, and Muskegon Counties, including its faith-based segment, need elevation. By extension, the study supports the qualitative research commissioned previously by the West Michigan Chamber Coalition. This study examined responses of a sample of 91 of the 589 NPO organizational leaders who indicated willingness to participate. Specifically, the current study found a weak, negative correlation relationship between leaders’ leadership skills and the financially based performance of their organizations. Dissimilar to the results of other studies, the current study also found very weak correlation of the sample leaders’ CQ and their NPO’s financial performance, as measured by the efficiency ratio. The test for a mutually advantageous conjunction of CQ and leadership skill only proved that the lack of CQ was dilutive to the covariance of leadership skills. The concluding inference is the need for leaders and practitioners to elevate NPO leader CQ, as well as leadership knowledge and ability. The study also recommends the efficiency ratio as a quick, all-inclusive method of financial performance measurement allowing NPO leaders, including board members, to concentrate more readily on mission/vision issues.
|Advisor:||Finley, Dean N.|
|School:||University of Phoenix|
|School Location:||United States -- Arizona|
|Source:||DAI-A 72/04, Dissertation Abstracts International|
|Subjects:||Cultural Resources Management, Management, Organization Theory|
|Keywords:||Cultural competency, Cultural intelligence center, Leadership, Transactional leadership, Transformational leadership, West Michigan|
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