The goal of this study was to investigate the relationship between emotional intelligence (EI) and high managerial performance in two corporations, one in Belgium and one in Malaysia. Many researchers have observed that there is an inextricable link between thoughts and emotions, and current research is revealing the ways in which emotions can influence thinking and decision-making. However, the role and extent of EI in contributing to high managerial performance is still elusive despite popular claims and hype that EI is a panacea for performance.
A correlational study was conducted to examine the relationship between EI and high managerial performance. In addition other known correlates of performance such as behavioral competencies, personality traits, motivation, and team culture were also examined as a comparison to EI. Results of this study indicate that EI, as measured by the Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT V2.0) was not significantly and positively related to managerial performance in either of the two corporations despite interpersonal and teamwork behavioral competencies being distinguishing competencies between high and average performing managers. Additionally, team leadership, achievement orientation, self confidence, development of others, and cognitive abilities are key competencies that are significantly correlated to high managerial performance in both corporations. In predicting managerial performance using logistic regression, team leadership and self management competencies correctly classified 83% of managers’ performances.
The small sample sizes may limit the generalizability of the findings, though the multi-sample approach revealed consistent findings to suggest that behavioral competencies seem to be the best predictor of managerial performance and that further conceptualization and operationalization of the EI construct across cultural contexts may still be needed before implementing the measure at large.
|Advisor:||Bichelmeyer, Barbara A.|
|Commitee:||Baldwin, Timothy T., Pershing, James A., Spencer, Lyle M.|
|School Location:||United States -- Indiana|
|Source:||DAI-A 72/03, Dissertation Abstracts International|
|Subjects:||Management, Occupational psychology, Organizational behavior|
|Keywords:||Belgium, Cross-culture study, Emotional intelligence, High performance, Leadership, Malaysia, Malaysia Belgium, Management|
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