Dissertation/Thesis Abstract

Quantitative correlational study of communication satisfaction related to organizational proximity and face-to-face communication
by Frost, Daniel C., D.M., University of Phoenix, 2009, 137; 3437434
Abstract (Summary)

The purpose of this quantitative correlational research study was to test the relationship between the dependent variable, communication satisfaction and the independent variables, distance from the organizational home office and frequency of face-to-face communication. Two research questions are posed in the study. The first research question was what degree of correlation exists between leader-manager communication satisfaction and the distance the leader or manager is from the organizational home office. The second question was what degree of correlation exists between leader-manager communication satisfaction and the frequency of face-to-face communication with their immediate supervisor. The sample of 146 participants was drawn from the leaders and managers of three healthcare and healthcare related organizations, The Weston Group, Inc., Presbyterian Senior Living, and Northampton Village, Inc., with home offices in Pennsylvania. The data gathered from the participants was analyzed using descriptive and inferential statistics. The statistical analysis revealed a significant relationship between the individual’s communication satisfaction and the distance from the organizational home office as well as frequency of face-to-face communication with their supervisor.

Indexing (document details)
Advisor: Piltz, David
Commitee:
School: University of Phoenix
School Location: United States -- Arizona
Source: DAI-A 72/02, Dissertation Abstracts International
Source Type: DISSERTATION
Subjects: Management, Communication
Keywords: Business proximity, Communication satisfaction, Face-to-face communication, Organizational proximity
Publication Number: 3437434
ISBN: 9781124387826
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