This qualitative phenomenological study using Moustakas’ (1994) modified van Kaam methodology explored business ethics in the title insurance industry in Florida through the experiences and perceptions of industry professionals. Four core themes emerged from one overriding premise: Ethics in the industry is better now than it was but still needs to be improved. Major themes extracted from the interviews included a need for: more consistent agent-compliance standards; improved audit and control from regulators and underwriters; better communications between agents and underwriters; and more education at all levels. Analysis of the study elicited recommendations for industry professionals that might strengthen the industry and minimize the need for further regulatory intervention. Study results also extracted suggestions for future research.
|School:||University of Phoenix|
|School Location:||United States -- Arizona|
|Source:||DAI-A 71/08, Dissertation Abstracts International|
|Keywords:||Ethics, Industry professionals, Real estate, Title insurance|
Copyright in each Dissertation and Thesis is retained by the author. All Rights Reserved
The supplemental file or files you are about to download were provided to ProQuest by the author as part of a
dissertation or thesis. The supplemental files are provided "AS IS" without warranty. ProQuest is not responsible for the
content, format or impact on the supplemental file(s) on our system. in some cases, the file type may be unknown or
may be a .exe file. We recommend caution as you open such files.
Copyright of the original materials contained in the supplemental file is retained by the author and your access to the
supplemental files is subject to the ProQuest Terms and Conditions of use.
Depending on the size of the file(s) you are downloading, the system may take some time to download them. Please be