Dissertation/Thesis Abstract

Development and performance of distributed teams: Examining differences between asynchronous and synchronous communication in planning task execution
by Bennett, Teresa M., Ph.D., Capella University, 2009, 123; 3366091
Abstract (Summary)

As organizations are increasingly accomplishing tasks through the use of teams, computer-mediated collaborations are becoming more commonplace. Distance between team members and a lack of visual interaction can affect their development and performance. Research is limited in examining differences between distributed teams using various computer-mediated technologies, particularly those with less social (visual) presence versus those with more. Organizations, such as the military, have difficulty determining the type of media and the time to introduce media for teams required to plan and perform tasks while geographically separated. This research compared distributed teams using asynchronous and synchronous communication media in planning a task and then changing their method of communication for planning a subsequent task. Team development, through administration of the Hallam-Campbell Team Development Survey (adapted for computer-mediated teams) and performance were measured after both tasks. The findings of this research found little differences between teams as they moved from one method of communication to another as well as between teams using different methods of communication. Recommendations include further examination of teams using mixed communication methods at different times for their planning and execution of tasks. The results of this study are expected to help both organizations and educational institutions that utilize teams to more adequately assess the choice of computer-mediated media in a distributed environment.

Indexing (document details)
Advisor: Gillies, Bruce
Commitee: Jarvis, Sara, Vail, Thomas
School: Capella University
Department: School of Psychology
School Location: United States -- Minnesota
Source: DAI-B 70/07, Dissertation Abstracts International
Subjects: Social psychology, Occupational psychology
Keywords: Computer-mediated communication, Distributed teams, Team development, Virtual teams
Publication Number: 3366091
ISBN: 978-1-109-26653-5
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