Dissertation/Thesis Abstract

Student perceptions of the effectiveness of transfer services offered at two North Carolina community colleges
by Aheron, Michelle L., Ph.D., Capella University, 2009, 157; 3355400
Abstract (Summary)

Despite statewide initiatives to promote the transfer of North Carolina Community College System (NCCCS) students to four-year colleges and universities, only half the students who aspire to transfer successfully accomplish that goal (NCCCS Office, 2008). The two community colleges involved in the present study have created specialized transfer centers on campus but have not seen a consequent increase in the number of students who successfully transfer.

This study was inspired by Hurley's (2004) investigation of students' perceptions of the effectiveness of transfer services offered by two California community colleges. This study is a qualitative exploration of the experiences of students from two North Carolina community colleges. The California study included 36 students in various stages of the transfer process (Hurley, 2004). Similarly, this current study included 51 students who have already transferred, are ready to apply for transfer, or who had a high number of credits but were still completing courses toward the degree before transfer. As in the California study, this project also included advisors from the transfer centers as participants.

Major issues which surfaced as a result of the data analysis included (a) a lack of awareness of transfer services by many students, and (b) much confusion regarding the courses which transfer. Additionally, there were conflicting opinions of the effectiveness of advisors, especially at College A. Overall, students felt that the advisors and Transfer Center were helpful in assisting them to successfully gather information regarding transfer to a four-year institution. First-generation status, ethnicity, age, or marital status seemed to have no significant impact on the students' use of these services, or the impression of those services.

Indexing (document details)
Advisor: Dickey, Corinne
Commitee: Keener, Barbara, Rouse, Lawrence
School: Capella University
Department: School of Education
School Location: United States -- Minnesota
Source: DAI-A 70/05, Dissertation Abstracts International
Source Type: DISSERTATION
Subjects: Community college education, School administration, Higher education
Keywords: Academic advising, Advising, Community colleges, North Carolina, Student services, Transfer services
Publication Number: 3355400
ISBN: 9781109139501
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