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Dissertation/Thesis Abstract

Competency model for VRS interpreters
by Oldfield, Norma Lee, Ph.D., Capella University, 2009, 147; 3359603
Abstract (Summary)

The development of Video Relay Services (VRS) has resulted in a new specialization in the field of sign language interpreting. However, the supply of highly skilled practitioners falls short of the increasing demand. Though interpreters are being placed in VRS call centers, there is no standardized model by which to measure VRS interpreter performance. This study uses a classic competency model design to guide the development of a competency model that identifies and describes sign language video interpreter competencies related to VRS work. A VRS competency dictionary and rating tool were created and used to measure current practitioners and both were successfully validated. Finally, further research for the future development of VRS interpreters is specified.

Indexing (document details)
Advisor: Bartelme, Lois A.
Commitee: Redden, Charlotte, Volk, Cindy
School: Capella University
Department: School of Education
School Location: United States -- Minnesota
Source: DAI-A 70/06, Dissertation Abstracts International
Subjects: Bilingual education, Education, Language
Keywords: Competency, Deaf, Deafness, Interpreters, Sign language, Video Relay Services, Video relay
Publication Number: 3359603
ISBN: 978-1-109-21189-4
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