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Dissertation/Thesis Abstract

Analysis of emotional intelligence among management leaders and non-management leaders in software development
by Milillo, Michael Steven, D.M., University of Phoenix, 2009, 115; 3388319
Abstract (Summary)

The study compared five emotional intelligence levels of management leaders and non-management leaders within one company working on software development. The study found a statistically significant difference in four of the five levels of emotional intelligence with management leaders having a statistically significant higher score than non-management leaders. The study showed that, for this population, the possibility could be that managers select non-management leaders based solely on their technical expertise and do not consider levels of emotional intelligence. Because of the lack of attention to emotional intelligence levels of non-management leaders, the benefits of higher emotional intelligence may not be available for the team leadership situations. Thus, software development teams may be struggling with non-management leaders that are not effective in team leadership.

Indexing (document details)
Advisor: DeNigris, John, III
School: University of Phoenix
School Location: United States -- Arizona
Source: DAI-A 70/12, Dissertation Abstracts International
Subjects: Management, Occupational psychology, Personality psychology, Organizational behavior
Keywords: Emotional intelligence, Leaders, Management, Mentoring, Quantitative study, Software development, Technical leadership
Publication Number: 3388319
ISBN: 978-1-109-52683-7
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