Dissertation/Thesis Abstract

Overcoming quality assurance obstacles in vocational rehabilitation services for the mentally ill
by Collins, Patricia, M.S., California State University, Dominguez Hills, 2007, 79; 1449532
Abstract (Summary)

The quality assurance process for evaluating serious and persistently mentally ill (SPMI) clients in Vocational Rehabilitation (VR) Services was examined and alternative, possibly more effective models were proposed. The hypothesis: The quality assurance requirements at the California State Departments of Vocational Rehabilitation for people with SPMI suffer from weaknesses in the quality of services from the clients' and mental health professionals' perspective. Alternative methods are available and should be employed.

The project included a literature review on the development of the VR model. Methodology included interviews with service providers and clients who had experienced both State VR and Clubhouse Models of services.

The results and conclusions supported the hypothesis that despite further inclusion of mental health workers in the process, the failure of the VR system persists. The Clubhouse model and the Individual Placement and Support model both use a quality assurance process that place less emphasis on client "readiness," were examined as viable alternatives.

Indexing (document details)
School: California State University, Dominguez Hills
School Location: United States -- California
Source: MAI 46/03M, Masters Abstracts International
Subjects: Rehabilitation, Therapy, Psychotherapy, Vocational education
Publication Number: 1449532
ISBN: 978-0-549-32641-0
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