Dissertation/Thesis Abstract

A phenomenological study: Human resource professionals perceptions of leader emotional intelligence and employee affective commitment
by Stephens, Brent William, D.M., University of Phoenix, 2007, 215; 3292918
Abstract (Summary)

This phenomenological study examined the perceptions of Human Resource professionals regarding the leaders’ emotional intelligence and employees’ affective commitment. Employee turnover is at significant cost to the organization both in terms of replacement and at the loss of intellectual capital and related loss in profitability. This qualitative phenomenological study used a modified van Kaam (as cited in Moustakas, 1994) method to analyze digitally-recorded and transcribed interviews. A sample of 20 Human Resource professionals was selected due to their unique position within the organization, interfacing between leadership and employees. Data were analyzed using NVivo 7.0 software to identify themes underlying the problem, and the results showed a relationship between the emotional intelligence of the leader and employees’ affective commitment.

Indexing (document details)
School: University of Phoenix
School Location: United States -- Arizona
Source: DAI-A 68/12, Dissertation Abstracts International
Subjects: Behaviorial sciences, Management, Occupational psychology
Keywords: Affective commitment, Emotional intelligence, Employee commitment, Employee turnover, Human resource, Human resource professionals, Leadership, Turnover
Publication Number: 3292918
ISBN: 978-0-549-36382-8
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