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Dissertation/Thesis Abstract

A decision -making framework for total ownership cost management of complex systems: A Delphi study
by King, Russel J., D.B.A., University of Phoenix, 2007, 192; 3302636
Abstract (Summary)

This qualitative study, using a modified Delphi method, was conducted to develop a decision-making framework for the total ownership cost management of complex systems in the aerospace industry. The primary focus of total ownership cost is to look beyond the purchase price when evaluating complex system life cycle alternatives. A thorough literature review and the opinions of a group of qualified experts resulted in a compilation of total ownership cost best practices, cost drivers, key performance factors, applicable assessment methods, practitioner credentials and potential barriers to effective implementation. The expert panel provided responses to the study questions using a 5-point Likert-type scale. Data were analyzed and provided to the panel members for review and discussion with the intent to achieve group consensus. As a result of the study, the experts agreed that a total ownership cost analysis should (a) be as simple as possible using historical data; (b) establish cost targets, metrics, and penalties early in the program; (c) monitor the targets throughout the product lifecycle and revise them as applicable historical data becomes available; and (d) directly link total ownership cost elements with other success factors during program development. The resultant study framework provides the business leader with incentives and methods to develop and implement strategies for controlling and reducing total ownership cost over the entire product life cycle when balancing cost, schedule, and performance decisions.

Indexing (document details)
School: University of Phoenix
School Location: United States -- Arizona
Source: DAI-A 69/02, Dissertation Abstracts International
Subjects: Management, Finance, Aerospace engineering
Keywords: Complex systems, Decision-making, Engineering best practices, Engineering cost drivers, Engineering key performance, Life cycle cost, Total ownership cost
Publication Number: 3302636
ISBN: 978-0-549-48117-1
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