This qualitative, phenomenological study, utilized a modified van Kaam method (Moustakas, 1994), to understand the perceptions, lived experiences, and social realities of organizational accommodations for 15 deaf and hard-of-hearing technology workers at Gallaudet University. The data were collected using transcribed, semi-structured interviews, and assessed with NVivo 7 software. The research question, to what extent are accommodation and socialization, reflected by workplace electronic communication technologies, affecting worker productivity and satisfaction, determined that available communication technology increased satisfaction, socialization, and productivity for the participants. The findings suggest that as transformational participative organizational leaders implement ADA rules, increase deaf awareness, and provide communication access, deaf and hard-of-hearing workers will have the appropriate accommodations to facilitate successful socialization and productive work interactions.
|School:||University of Phoenix|
|School Location:||United States -- Arizona|
|Source:||DAI-A 69/01, Dissertation Abstracts International|
|Subjects:||Management, School administration, Developmental psychology|
|Keywords:||Communication technologies, Deaf, Electronic technology, Email, Hard-of-hearing, IM, Organizational accommodations, Technicians, Video|
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