This qualitative, phenomenological study, utilized a modified van Kaam method (Moustakas, 1994), to understand the perceptions, lived experiences, and social realities of organizational accommodations for 15 deaf and hard-of-hearing technology workers at Gallaudet University. The data were collected using transcribed, semi-structured interviews, and assessed with NVivo 7 software. The research question, to what extent are accommodation and socialization, reflected by workplace electronic communication technologies, affecting worker productivity and satisfaction, determined that available communication technology increased satisfaction, socialization, and productivity for the participants. The findings suggest that as transformational participative organizational leaders implement ADA rules, increase deaf awareness, and provide communication access, deaf and hard-of-hearing workers will have the appropriate accommodations to facilitate successful socialization and productive work interactions.
|School:||University of Phoenix|
|School Location:||United States -- Arizona|
|Source:||DAI-A 69/01, Dissertation Abstracts International|
|Subjects:||Management, Educational administration, Developmental psychology|
|Keywords:||Communication technologies, Deaf, Electronic technology, Email, Hard-of-hearing, IM, Organizational accommodations, Technicians, Video|
Copyright in each Dissertation and Thesis is retained by the author. All Rights Reserved
The supplemental file or files you are about to download were provided to ProQuest by the author as part of a
dissertation or thesis. The supplemental files are provided "AS IS" without warranty. ProQuest is not responsible for the
content, format or impact on the supplemental file(s) on our system. in some cases, the file type may be unknown or
may be a .exe file. We recommend caution as you open such files.
Copyright of the original materials contained in the supplemental file is retained by the author and your access to the
supplemental files is subject to the ProQuest Terms and Conditions of use.
Depending on the size of the file(s) you are downloading, the system may take some time to download them. Please be