This study explored the implementation process and perceived impact of the Malcolm Baldrige framework in two Illinois school districts. The use of quality as an improvement system has evolved from business to education. The school district's selected had been recognized by the Lincoln Foundation for their effective uses of the Baldrige framework.
The study was organized in three phases. The first phase involved the creation of the criteria for site selection and choosing two appropriate locations. The second phase involved 6 days of extensive fieldwork. Interviews were conducted, team meetings observed, and documents reviewed. The third phase was the analysis of the data and development of emerging themes.
Qualitative methods were used to analyze the data. A case study design was used to develop the emerging themes and conclusions about the use of Baldrige as a framework for school improvement. The findings of the study included the following: (1) The Baldrige framework is a viable school improvement model. (2) The key elements in the implementation process are the effective use of resources, visionary leadership, staff development, and the creation of school improvement processes. (3) The major implementation challenges were time, the change process, sustainability, and staff development. (4) Effective leadership is an important component in overcoming the implementation challenges. (5). There is a perception that the Baldrige framework has a positive impact on student achievement.
|School:||Illinois State University|
|School Location:||United States -- Illinois|
|Source:||DAI-A 69/08, Dissertation Abstracts International|
|Subjects:||School administration, Curriculum development|
|Keywords:||Illinois, Lincoln Foundation award winners, Malcolm Baldrige quality framework, Quality, Quality and school improvement, Quality in education, School districts|
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