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Dissertation/Thesis Abstract

The influence of outsourcing on organizational loyalty: A phenomenological study in the aerospace industry
by Douglas, Raymond Jerome, D.B.A., University of Phoenix, 2008, 391; 3334979
Abstract (Summary)

This qualitative, phenomenological research study, utilized a modified van Kaam method (Moustakas, 1994) to examine aerospace employee perceptions of outsourcing’s influence on their organizational loyalty. The data were collected using transcribed, semistructured interviews with 20 aerospace industry employees working in the Northern Delaware, Southeastern Pennsylvania, and Southern New Jersey regions of the United States. The collected data were assessed with NVivo 7 software. The research question, how do you as an employee in the aerospace industry, perceive outsourcing’s influence on your organizational loyalty, determined that outsourcing negatively affects employee loyalty. The findings suggested that organizational initiatives to provide honest communication about outsourcing intentions, sincere efforts to provide alternative employment for affected employees, and employee’s adaptability to organizational change were found to have potential in mitigating the negative impact of outsourcing on organizational loyalty.

Indexing (document details)
Advisor: Waters, Rhonda
School: University of Phoenix
School Location: United States -- Arizona
Source: DAI-A 69/10, Dissertation Abstracts International
Subjects: Management
Keywords: Aerospace, Aerospace industry, Employee loyalty, Leadership, Management, Organizational loyalty, Outsourcing
Publication Number: 3334979
ISBN: 978-0-549-87936-7
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