The purpose of the quantitative experimental design research study was to evaluate the effects of a visit-specific information sheet on patient satisfaction for residents of southern Appalachia. The visit-specific information sheet was written at an eighth-grade reading level and provided information tailored to the reason for which each participant was being seen. One hundred twelve participants were randomized into treatment and control groups. The data demonstrated that use of a visit-specific information sheet did not significantly increase the level of patient satisfaction. Additional data analyses were performed and demonstrated southern Appalachian residents have significantly higher levels of patient satisfaction when compared to other populations. The study is the first to report patient satisfaction data specifically for residents of southern Appalachia.
|School:||University of Phoenix|
|School Location:||United States -- Arizona|
|Source:||DAI-B 69/12, Dissertation Abstracts International|
|Subjects:||Public policy, Health care management|
|Keywords:||Patient satisfaction, Visit-specific information sheet|
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