Dissertation/Thesis Abstract

Emergency room use: A phenomenological study of community -based healthcare
by Mott, DeLois, Ph.D., University of Phoenix, 2008, 145; 3350858
Abstract (Summary)

The problem of increased emergency room use has made it difficult to manage free healthcare programs without changes in leadership constructs (Vladeck, 2006). The purpose of this qualitative, phenomenological study was to explore and understand the central role of administrative leadership as it relates to community-based healthcare. Data collected on the lived experiences of administrative leaders in the form of personal interviews explored their role in leadership. Findings indicated that many community-based healthcare programs have been inefficient because the effective leadership qualities required for introducing change, such as vision, innovation, and continuous improvement, have not been present (Culbertson, 2000; Havighurst, 2002). Key findings indicated that the process of leadership and introducing change is a social process and the accumulation of multiple stakeholders that requires changes in attitudes, perceptions and behaviors on many levels.

Indexing (document details)
Advisor: Lathan, Calvin
School: University of Phoenix
School Location: United States -- Arizona
Source: DAI-B 70/03, Dissertation Abstracts International
Subjects: Public policy, Health care management
Keywords: Community-based, Community-based healthcare, Emergency room care, Free healthcare, Health care, Leadership, Leadership in healthcare, Pulbic health
Publication Number: 3350858
ISBN: 978-1-109-06460-5
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