In HCI, CSCW and Ubicomp, making people's presence and activities visible as a design approach has been extensively explored to enhance computer mediated interactions and collaborations, being developed under the rubric of "awareness", "social transluence", "social activity indicators", "social navigation", etc. Although name varies, the central ideas are largely the same. By making social presence and activities more visible or perceivable, they provide social context for members to make sense of the situations and guide their activities more informatively and appropriately.
In this dissertation, I introduce an approach called social context displays, which uses graphical representations to depict people's presence and activity information in a group level and is shared by the group. Like other works, it is aimed to provide contextual information to enhance computer mediated interactions by making people's presence and activity visible, but unlike other works, it emphasizes groupness where everyone in the groups sees the same information with the same view.
The aim of this dissertation is to examine social context displays in use and contribute new abstractions for understanding for how making social information more visible will work in general. Through our first hand experience with user-centered design and empirical investigations in real settings of four social context displays, both instrumental and expressive, we uncovered not only how they provide social context to inform actions and decisions, but also how members perform and manage their self- and group-representations through the display. Drawing on Goffman's performance framework, we suggest performance through social context displays as a new model to reason and design social context displays and similar work.
|Advisor:||Patterson, Donald J.|
|Commitee:||Dourish, Paul, Kellogg, Wendy A.|
|School:||University of California, Irvine|
|Department:||Information and Computer Science - Ph.D.|
|School Location:||United States -- California|
|Source:||DAI-A 71/05, Dissertation Abstracts International|
|Subjects:||Information science, Computer science|
|Keywords:||Empirical study, Performance, Privacy, Social context display, Social visualization, User experience|
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