Technological change has become the mode of operation for today's organizations, with organizations in need of constantly training employees on their latest technological changes. There are now four generations working in the same workforce, but only the youngest generation has grown up with technology tools integrated in their daily processes. If employees are expected to adapt to ever-changing technology, do particular training approaches influence their adoption more so than others? As organizations continue to implement new technology systems, how should training adjust to the multi-generational workforce and their diverse technological sophistication?
This study investigated the relationship between Technological Cohort (different generations in the workforce), Technological Sophistication (one's savvyness with technology), and Perceived Training Effectiveness (effective means for best learning and acquisition). A total of 204 respondents from four different technological cohorts completed an anonymous online survey. Technological Cohort was measured using the age classification of Strauss and Howe (1991). Only seven respondents from the oldest cohort responded, ultimately providing data from 162 subjects from three cohorts. MANOVA (Multiple Analysis of Variance) was selected as the overall statistical procedure to test the hypotheses.
Results confirmed the relationship between Technological Cohort and Perceived Training Effectiveness, and refuted the hypothesized relationship between Technological Sophistication and Perceived Training Effectiveness. The relationship between Technological Cohort and Perceived Training Effectiveness was small (25% of the variance is explained) and mild (the middle cohort appears to be more undecided than the other cohorts). Implications of this study provide insights for training and development, human resource providers, internal and external IT consultants, as well as employees and employers.
|School Location:||United States -- Illinois|
|Source:||DAI-A 71/03, Dissertation Abstracts International|
|Subjects:||Management, Information Technology, Vocational education, Computer science|
|Keywords:||IT implementation, Information technology, Technology adoption, Training design, User assessment|
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