In the midst of a global pandemic, individuals and organizations are increasingly vulnerable to stress-induced anxiety and its negative impact in the workplace. In order to equip organizational leaders with an effective crisis management approach for COVID-19, this study examines the relationship between workplace anxiety (WAX) and Leader-Member Exchange (LMX) during organizational crises and explores age as a potential moderating variable in the relationship. The first hypothesis of this study predicted that WAX and LMX would be negatively correlated, while the second hypothesis predicted that the strength of the WAX-LMX relationship would change with age. Convenience sampling was used to secure 384 individuals employed by organizations across all industry sectors during the COVID-19 pandemic to participate in an online survey containing questions about WAX, LMX, and demographics. The hypothesis predicting a negative correlation between WAX and LMX was supported, r(382) = -.22, p < .001, one-tailed. However, the hypothesis predicting age as a moderating variable in the relationship was not supported, as the moderation was not significant, B = -.009, SE = .006, p = .11. These results reinforce the argument for organizational supervisors and subordinates of all ages to develop quality workplace relationships as a means to limit the negative repercussions of workplace anxiety during organizational crises.
|Advisor:||Dykes McGehee, Wendi|
|School:||Azusa Pacific University|
|Department:||Leadership and Organizational Psychology|
|School Location:||United States -- California|
|Source:||MAI 82/8(E), Masters Abstracts International|
|Subjects:||Organizational behavior, Management, Organization Theory|
|Keywords:||Covid-19, Crisis management, Leader-member exchange, Socioemotional selectivity, Workplace anxiety, Workplace relationships, Coronavirus disease 2019|
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