COMING SOON! PQDT Open is getting a new home!

ProQuest Open Access Dissertations & Theses will remain freely available as part of a new and enhanced search experience at

Questions? Please refer to this FAQ.

Dissertation/Thesis Abstract

An Exploratory Study of Collaboration Competencies of City Leaders in Smart City Transformation
by Makilya, Jacqueline, Ed.D., University of Pennsylvania, 2020, 270; 28155716
Abstract (Summary)

This qualitative research study explored the collaboration competencies that city leaders utilize in relation to the implementation of smart city initiatives in the United States. Smart cities implement technology applications to analyze data to deploy solutions that improve the operation of city services and resources for its citizens and visitors. Based on the literature, collaboration across boundaries with diverse city stakeholders is fundamental to implementing smart city initiatives. The smart city solutions for the complex city issues being implemented are multifaceted and cut across several city departments. Successful smart city implementation requires effective collaboration between the private and public sectors and across city departments to execute smart city initiatives and deliver services and amenities to the city's residents and visitors. City leaders charged with the responsibility of implementing smart cities, engage with diverse stakeholders. They engage with the government, public and private organizations, and the city's residents and visitors who provide data and receive the benefits of smart city initiatives once implemented. This study included interviews with a total of 20 senior and executive city leaders across three cities in the United States, leading the charge in smart city implementation. This study aimed to determine the collaboration competencies city leaders utilized in smart city implementation working with stakeholders across city departments, collaboration drivers and constraints, and the environmental factors that increase or inhibit collaboration. This study will have implications for future research that apply to both practitioners and scholars. Practitioners could utilize this study to further the field's understanding of collaboration competencies and their impact on smart city implementation. From a scholarly perspective, this study could serve as a foundation to guide the methodological design of empirical studies of collaboration competencies and their impact on the implementation of smart city initiatives.

Indexing (document details)
Advisor: Tilin, Felice
Commitee: Guillén, Mauro, Mckee, Annie
School: University of Pennsylvania
Department: Work-Based Learning Leadership
School Location: United States -- Pennsylvania
Source: DAI-A 82/6(E), Dissertation Abstracts International
Subjects: Civil engineering, Public policy, Urban planning, Public administration, Area Planning and Development
Keywords: Collaboration competencies, Inter-organizational collaboration, Public sector leadership, Smart city implementation, City leaders, United States, Technology applications, City issues
Publication Number: 28155716
ISBN: 9798557023030
Copyright © 2021 ProQuest LLC. All rights reserved. Terms and Conditions Privacy Policy Cookie Policy