This case study's primary purpose is to explore and fully understand the current advisement process at one urban university (NJCU), discover what information students need, and provide a comprehensive guidance roadmap for undergraduate STEM students. In this way, it will be more plausible for them to remain in and complete their degree program. This array of information will first inform them about their majors' milestones and provide them with an organized method of monitoring their progress. The degree process maps will provide more detail related to the required actions and the means of accomplishing each milestone. This study aims to use process mapping to describe how the information process flows from admission to the university to graduation from the university. This study collected all of the information needed by students from advisors and administrative offices and helped understand what is needed for students to stay on track and graduate. This information will serve as a platform for developing a process map that will guide students through a structured path designed to escort them through program completion efficiently.
Three-dimensional theoretical frameworks guided this study: systems view, process mapping, and self-regulation. Data were collected through the following instruments: STEM advisors interviews, Biology students focus group and document reviews.
|Commitee:||Grew, John, Amerman, Tracy|
|School:||New Jersey City University|
|School Location:||United States -- New Jersey|
|Source:||DAI-A 82/6(E), Dissertation Abstracts International|
|Subjects:||Educational technology, Higher education|
|Keywords:||Attrition, Digital navigator, Proactive advising, Process mapping, Retention, Self-regulation|
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