COMING SOON! PQDT Open is getting a new home!

ProQuest Open Access Dissertations & Theses will remain freely available as part of a new and enhanced search experience at

Questions? Please refer to this FAQ.

Dissertation/Thesis Abstract

“I Know I Can Count on Them”: A Program Evaluation of an Undocumented Student Resource Center
by Salcedo, Norma Rosa, Ed.D., San Francisco State University, 2020, 213; 28092403
Abstract (Summary)

In recent years, the State of California has been at the forefront of undocumented student support across all educational systems, including public higher education. There are about 50 undocumented student resource centers across the three public higher education systems in California that provide direct support to undocumented students. The purpose of this study was to evaluate an undocumented student resource center within a public 4-year institution and look closely at the experiences of undocumented students at that institution. Community cultural wealth, subtractive schooling, and transformative leadership were used as theoretical frameworks to help guide the research. This study used a multi-method research approach consisting of qualitative and quantitative data. The first cycle of data explored how undocumented students’ activism, influenced by major political events, led to the creation of an undocumented student resource center at one public institution. Findings from the analysis of primary and secondary data collected via surveys reveal how an undocumented student resource center creates a sense of belonging for students, brings awareness of the power of collective advocacy, and emphasizes the importance of faculty and staff support. Recommendations showcase the ways in which personnel at undocumented student resource centers can work with higher education staff and faculty, campus administrators, and policymakers to create initiatives that are collaborative, student centered, and data driven to best support the academic experiences of undocumented students.

Indexing (document details)
Advisor: Orozco, Graciela
Commitee: Daus-Magbual, Arlene, Negrón-Gonzales, Genevieve
School: San Francisco State University
Department: Educational Leadership
School Location: United States -- California
Source: DAI-A 82/3(E), Dissertation Abstracts International
Subjects: Educational leadership, Higher Education Administration
Keywords: Higher education, Program evaluation, Student affairs professionals, Undocumented student resource center, Undocumented students, California
Publication Number: 28092403
ISBN: 9798672138596
Copyright © 2021 ProQuest LLC. All rights reserved. Terms and Conditions Privacy Policy Cookie Policy