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Dissertation/Thesis Abstract

Laughing with You or Laughing at You: The Influence of Playfulness and Negative Humor on Employees’ Meeting Satisfaction and Effectiveness
by Pham, Tri H., M.A., Southern Illinois University at Edwardsville, 2020, 71; 27957117
Abstract (Summary)

Workplace meetings can influence important organizational outcomes. For instance, good meetings have been shown to be positively related to increased employee engagement, empowerment, well-being and team performance. More specifically, Rogelberg and colleagues (2010) had demonstrated that meeting satisfaction is a distinct facet of job satisfaction. In other words, increasing meeting satisfaction can positively influence job satisfaction. These are important organizational factors that ultimately benefit the organization. This study examined the influence of humor and playfulness on two meeting outcomes: satisfaction and effectiveness. This study surveyed 143 full-time employees living in the U.S about their meeting experience through Amazon Mechanical Turk. MTurk, for short, is an online crowdsourcing platform that is often used as an alternative method of data collection for research purposes (Chambers, Nimon, & Anthony-McMann, 2016). Overall, multiple regression analyses indicated that meeting effectiveness was strongly influenced by positive humor, negative in-group humor, negative out-group humor, and playfulness. Together, these four predictors contributed 30% of the variance in meeting effectiveness. On the other hand, meeting satisfaction was strongly influenced by positive humor, negative out-group humor, and playfulness. Together, these three predictors contributed 37% of the variance in meeting satisfaction. Negative in-group humor was not a significant predictor of meeting satisfaction. The results yield practical implications that could be utilized in meetings as well as future research directions.

Indexing (document details)
Advisor: Bartels, Lynn K.
Commitee: Daus, Catherine, Voyles, Elora
School: Southern Illinois University at Edwardsville
Department: Psychology
School Location: United States -- Illinois
Source: MAI 82/3(E), Masters Abstracts International
Subjects: Organizational behavior, Occupational psychology
Keywords: Meeting Effectiveness, Meeting Satisfaction, Meetings, Negative Humor, Playfulness, Positive Humor
Publication Number: 27957117
ISBN: 9798664791488
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