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Dissertation/Thesis Abstract

Aircrew, Controller, and Maintenance Worker Perceptions of Safety Culture: An Exploratory Case Study
by Gilson, Tina M., D.M., University of Phoenix, 2019, 199; 28089105
Abstract (Summary)

The purpose of this qualitative, embedded single-case exploratory case study was to explore the perspectives of aircrew, air traffic controller, and aircraft maintenance workers on the use of safety culture in the U.S. Air Force and in their workplace. The culture within an organization is shaped by leaders and employees and when it comes to safety, the culture is vital to establishing an environment and team focused on identify, assessing, and mitigating risk to eliminate safety incidents. The use of qualitative exploratory methods provided a view on United States (U.S.) Air Force safety culture from within the organization. This study was used to emphasize the role participants felt leadership and employee behavior had on workplace behavior, performance, stress, adherence to rules and regulations, and reporting of safety violations. Data revealed that some aviation leaders in the U.S. Air Force have found ways to build stronger safety cultures and have implemented practices where safety, risk, and resource management techniques are embraced, and incidents are low. However, there were perspectives shared that highlighted potential safety related concerns within air traffic control, pilot, flight engineer, and maintenance cultures. The data collected were used to identify specific factors and behaviors that were experienced within four separate work environments by four separate Air Force Specialty Codes (AFSCs) that revealed similar areas needing improvement. Data were shared to educate and assist U.S. Air Force leaders with preparing to deal with the safety challenges of now and in the future. There is a need for more detailed research on U.S. Air Force safety culture within specific aviation career-fields to fully understand areas that require improvement and methods that could be utilized. 

Indexing (document details)
Advisor: Ramos, Orlando
Commitee: Taliaferro, Donna, Padgett, Jared
School: University of Phoenix
Department: School of Advanced Studies
School Location: United States -- Arizona
Source: DAI-A 82/2(E), Dissertation Abstracts International
Subjects: Management, Occupational safety, Military studies, Occupational psychology
Keywords: Air Force, Human factors, Human performance, Safety culture, Workplace behavior
Publication Number: 28089105
ISBN: 9798662590083
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