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Dissertation/Thesis Abstract

The Impact of Manager Appreciative Communication on Employee Psychological Well-Being
by Bowman, Matthew, M.S., Pepperdine University, 2020, 71; 28028175
Abstract (Summary)

Communication and leadership are both important components of a successful organization and can play a role in an employee’s psychological well-being. This study looks at managers communication and the real-life impact on an employee’s experience at work and how it affects their happiness. This study uses a mixed methodology to build a foundation of data, each from the managers and employees’ point of view to build context and generate a direction a manager can take when communicating with their staff. The manager and employee reactions showed a correlation between a manager’s ability to communicate their appreciation to their employee. A relationship was found between an employee’s psychological well-being and their managers appreciative communication. There was evidence of an increase in productivity when an employee felt appreciated. Although a manager’s communication is not a unique variable in an employee’s psychological well-being, it plays a role in developing a happier employee.

Indexing (document details)
Advisor: Mangiofico, Gary
Commitee: Lacey, Miriam Y.
School: Pepperdine University
Department: Organizational Development
School Location: United States -- California
Source: MAI 82/1(E), Masters Abstracts International
Subjects: Organizational behavior, Management, Occupational psychology, Labor relations
Keywords: Appreciative communication, Leadership, Psychological well-being
Publication Number: 28028175
ISBN: 9798662502031
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