Communication and leadership are both important components of a successful organization and can play a role in an employee’s psychological well-being. This study looks at managers communication and the real-life impact on an employee’s experience at work and how it affects their happiness. This study uses a mixed methodology to build a foundation of data, each from the managers and employees’ point of view to build context and generate a direction a manager can take when communicating with their staff. The manager and employee reactions showed a correlation between a manager’s ability to communicate their appreciation to their employee. A relationship was found between an employee’s psychological well-being and their managers appreciative communication. There was evidence of an increase in productivity when an employee felt appreciated. Although a manager’s communication is not a unique variable in an employee’s psychological well-being, it plays a role in developing a happier employee.
|Commitee:||Lacey, Miriam Y.|
|School Location:||United States -- California|
|Source:||MAI 82/1(E), Masters Abstracts International|
|Subjects:||Organizational behavior, Management, Occupational psychology, Labor relations|
|Keywords:||Appreciative communication, Leadership, Psychological well-being|
Copyright in each Dissertation and Thesis is retained by the author. All Rights Reserved
The supplemental file or files you are about to download were provided to ProQuest by the author as part of a
dissertation or thesis. The supplemental files are provided "AS IS" without warranty. ProQuest is not responsible for the
content, format or impact on the supplemental file(s) on our system. in some cases, the file type may be unknown or
may be a .exe file. We recommend caution as you open such files.
Copyright of the original materials contained in the supplemental file is retained by the author and your access to the
supplemental files is subject to the ProQuest Terms and Conditions of use.
Depending on the size of the file(s) you are downloading, the system may take some time to download them. Please be