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Communication and leadership are both important components of a successful organization and can play a role in an employee’s psychological well-being. This study looks at managers communication and the real-life impact on an employee’s experience at work and how it affects their happiness. This study uses a mixed methodology to build a foundation of data, each from the managers and employees’ point of view to build context and generate a direction a manager can take when communicating with their staff. The manager and employee reactions showed a correlation between a manager’s ability to communicate their appreciation to their employee. A relationship was found between an employee’s psychological well-being and their managers appreciative communication. There was evidence of an increase in productivity when an employee felt appreciated. Although a manager’s communication is not a unique variable in an employee’s psychological well-being, it plays a role in developing a happier employee.
Advisor: | Mangiofico, Gary |
Commitee: | Lacey, Miriam Y. |
School: | Pepperdine University |
Department: | Organizational Development |
School Location: | United States -- California |
Source: | MAI 82/1(E), Masters Abstracts International |
Source Type: | DISSERTATION |
Subjects: | Organizational behavior, Management, Occupational psychology, Labor relations |
Keywords: | Appreciative communication, Leadership, Psychological well-being |
Publication Number: | 28028175 |
ISBN: | 9798662502031 |