Dissertation/Thesis Abstract

Assessing Best Practices for the Virtual Onboarding of New Hires in the Technology Industry
by Pavlina, Kaitlyn, M.S., Pepperdine University, 2020, 107; 28086954
Abstract (Summary)

This qualitative study explored the recent virtual onboarding experiences of new hires at companies in the technology industry. The study sought to answer two research questions: to identify the current practices of technology companies for virtually onboarding new hires and to understand the self-identified needs of recent new hires in this industry around virtual onboarding. The study found that tech companies focus most heavily on formal orientation sessions, 1:1 meetings and group meetings when virtually onboarding new hires. Additionally, 4 key themes emerged when exploring what new hires find most important during virtual onboarding: logistics matter, all the way through the new hire onboarding experience; the manager can make or break the new hire onboarding experience; new hires want to connect with others, both on the individual and community levels; and new hires want their employers to be empathetic toward them, in both actions and words. This study details each of these key themes and provides recommendations around how employers can better equip new hires and help them succeed via virtual onboarding.

Indexing (document details)
Advisor: Good, Darren
Commitee: Feyerherm, Ann E.
School: Pepperdine University
Department: Organizational Development
School Location: United States -- California
Source: MAI 82/2(E), Masters Abstracts International
Subjects: Organizational behavior, Organization Theory, Computer science
Keywords: New Hire Orientation, Newcomers, Onboarding, Remote Work, Socialization, Virtual
Publication Number: 28086954
ISBN: 9798662582064
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