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Dissertation/Thesis Abstract

Influence of Transformational and Servant Leadership on Organizational Citizenship Behavior and Follower Innovation: A Leader’s Perspective
by Robinson, Robert A., PhDBA, Trident University International, 2020, 115; 28028199
Abstract (Summary)

This study researched the influence of transformational and servant leadership on organizational citizenship behavior and follower innovation, while considering the mediating effect of open communication and the moderating effect of a leader’s rank. This study gathered data from a leader’s perspective using a self-reporting approach to fill the current literature gap and produce refined measurement scales for future research. The study gathered 208 usable responses, analyzed using Warp PLS, which produced several key results. The direct effect of transformational and servant leadership on follower innovation and organizational citizenship behavior were all statistically significant with a P level of <.01. The moderating effect of a leader’s rank was not statistically significant. The total mediated effect of transformational leadership on follower innovation was (β = 0.33 with a P value < .01) and on organizational citizenship behavior was higher at (β = 0.51 with a P value <.01). The total mediated effect of servant leadership on follower innovation was (β = 0.70 with a P value < .01) and on organizational citizenship behavior was (β = 0.88 with a P value <.01). This study provides a clear review of the literature and the research methodology, to include a list of measurement items and an overview of data collection. This study indicates that transformational and servant leadership positively influence organizational citizenship behavior and follower innovation, through the mediating effect of open communication, within the U.S. Army’s Logistical field, from a leader’s perspective. Leaders and researchers may use the results from this research to support leadership development programs or provide missing empirical data for future research. This study recommends that future research compare results against this study, using the refined measurement scales to further add to the body of empirical research.

Indexing (document details)
Advisor: Corcoran, Daniel
Commitee: Guzman, Indira, Cromer, Kenneth, Bowersox, Nicholas
School: Trident University International
Department: College of Business Administration
School Location: United States -- California
Source: DAI-A 82/1(E), Dissertation Abstracts International
Source Type: DISSERTATION
Subjects: Business administration, Educational leadership, Management
Keywords: Follower innovation, Organizational citizenship behavior, Open communication, Servant leadership, Transformational leadership
Publication Number: 28028199
ISBN: 9798662456259
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