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Dissertation/Thesis Abstract

The Effect of Community Policing Models on Officer Job Satisfaction
by Ford, Steven A., Ed.D., Saint Mary's College of California, 2020, 147; 28022008
Abstract (Summary)

The purpose of this study was to examine whether community policing models support and contribute to officer job satisfaction through work-related variables, such as skill variety, task identity, autonomy, and feedback, which enable officers to feel good about their work. The history and perceptions of community policing was explored relative to its utility in policing.

The theoretical rationale for this study was organizational theory asserting community policing as an organizational construct. Community policing supports a shift in policing structure from the traditional model rooted in arrests and control, to one representing a new, creative approach anchored in community service through collaborative engagement. Hypothesized were several relationships related to job satisfaction in policing as an outcome of the community policing approach. A significant positive relationship was found between community policing and officer satisfaction.

Theorized was that Beat officers perceive their jobs to be more community oriented than Patrol officers, however the mean difference was found not large enough to be significant. Post hoc, other pairs of officer assignments were contrasted since that might serve to guide future studies. In that area, the data suggested that administration/staff personnel saw their duties as significantly less community-oriented than did either Beat or Patrol officers. Similarly, those working in the Investigations Bureau saw their jobs as less community-oriented than did either Beat of Patrol officers.

Indexing (document details)
Advisor: Moughamian, Ani C.
Commitee: Perry, S. Marshall, Lawson, Daniel L.
School: Saint Mary's College of California
Department: School of Education
School Location: United States -- California
Source: DAI-A 82/1(E), Dissertation Abstracts International
Subjects: Educational leadership, Law enforcement, Occupational psychology
Keywords: Community policing, Officer satisfaction, Policing, Traditional policing
Publication Number: 28022008
ISBN: 9798662399853
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