This qualitative research study explored the relationship between ethical leadership and employee job satisfaction using data collected through twenty in-depth interviews and two focus groups. The problem addressed by this study was how attributes of ethical leadership impact staff job satisfaction in a small community. This subject was identified as fundamental to leadership in general and to organizational outcomes through the effects of employee productivity and turnover rate; the results, therefore, have been applied to all organizations. However, since this research study took place in a hospital and university, the results were best applied to organizations within the medical and education fields.
The purpose of this study was to explore the existence of a relationship between the ethical leadership and job satisfaction. The researcher used her own observations and the research discussed in the Chapter Two literature review to develop a theoretical framework relating leadership, workplace environment, level of employee job satisfaction, and employee productivity/turnover rates. With this as a framework, the researcher expected the results of this study to indicate high direct correlation between the presence of ethical leadership and high employee job satisfaction.
Data was collected from two institutions located in the Upper Peninsula of Michigan: one hospital (ten interviews; one eight-person focus group) and one university (ten interviews; one eight-person focus group). All interviews and focus groups were conducted using the same list of prompting questions. The researcher analyzed this data by hand, identifying relevant text—words and phrases—which were used to develop themes with the assistance of Excel and Microsoft Word. These themes were then used to answer the research questions.
The data collected supported the theoretical model: there was a 100% relationship between leadership and employee job satisfaction. The strongest finding of this study was that subordinates preferred leaders who had both great listening skills and great communication ability. Implications from this study included: it behooves leaders to promote an ethical environment in their organization; leaders must have integrity. Other implications include: support for leaders to utilize transformational or servant leadership styles.
|Commitee:||Suboch, Gabriele, Sopko, Leila|
|Department:||School of Business and Technology Management|
|School Location:||United States -- California|
|Source:||DAI-A 82/1(E), Dissertation Abstracts International|
|Subjects:||Business administration, Management, Organizational behavior|
|Keywords:||Ethics, Job satisfaction, Leadership, Turnover|
Copyright in each Dissertation and Thesis is retained by the author. All Rights Reserved
The supplemental file or files you are about to download were provided to ProQuest by the author as part of a
dissertation or thesis. The supplemental files are provided "AS IS" without warranty. ProQuest is not responsible for the
content, format or impact on the supplemental file(s) on our system. in some cases, the file type may be unknown or
may be a .exe file. We recommend caution as you open such files.
Copyright of the original materials contained in the supplemental file is retained by the author and your access to the
supplemental files is subject to the ProQuest Terms and Conditions of use.
Depending on the size of the file(s) you are downloading, the system may take some time to download them. Please be