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Dissertation/Thesis Abstract

Examining the Relationship between Information Technology Certification and Employee Turnover Intention
by Ward, Eugene Lamont, DM/IST, University of Phoenix, 2012, 126; 27962777
Abstract (Summary)

Turnover of information technology professionals continues to be a problem for many organizations. Organizational leadership continues to search for ways to prevent information technology professionals from leaving their organizations. Turnover intention is the leading indicator for employee turnover. The purpose of this quantitative, correlational study was to investigate the relationship between information technology certification and employee turnover intention. The research study evaluated relationship between the variables, information technology certification and employee turnover intention, in the context of Decision Path 3 of the unfolding model of voluntary turnover. An analysis of the data using Pearson’s product-moment coefficient showed a significant relationship between information technology certification and employee turnover intention (r(51) = .721, p < .001). The study revealed that information technology professionals use certification in the turnover intention process. The findings of this study could help leaders better understand the use of information technology certification in the premeditated turnover thoughts of an employee.

Indexing (document details)
Advisor: Verma, Kewal
Commitee: Wangemann, Mary Ann, Beier, Susanne
School: University of Phoenix
Department: School of Advanced Studies
School Location: United States -- Arizona
Source: DAI-A 81/11(E), Dissertation Abstracts International
Subjects: Management, Information Technology
Keywords: Certification, Information technology, Retention, Turnover, Turnover intention
Publication Number: 27962777
ISBN: 9798643198888
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