There is growing research about the impact of mergers and acquisitions in the addiction treatment industry, however there is little information about how these deals affect patient care delivery. This research applied a grounded theory approach to elicit the perceptions of eight participants from two independent facilities in the Midwest. Results indicated that Operations and Leadership had high impact on patient care delivery while Personnel and Resistance to Change had low impact on patient care delivery. This study presents that Operations, Leadership, Personnel, and Resistance to Change play a role in the transitional dynamics and system of patient care delivery in order to enhance post-merger and acquisition efficiency. The salient points learned from the participant interviews are that key leadership roles and effective communication in the change process are essential in delivering optimal patient care.
|Commitee:||Matthews, Todd, Jamieson, David|
|School Location:||United States -- Pennsylvania|
|Source:||DAI-A 81/11(E), Dissertation Abstracts International|
|Subjects:||Health care management, Organizational behavior|
|Keywords:||Addiction treatment, Change process, Leadership, Mergers and acquisitions, Patient care delivery, Resistance to change|
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