The study provided a qualitative description of the experience of stress and coping strategies utilized to reduce stress by Generation Y registered nurses in medical surgical units in an urban hospital in northeast Florida. It was also important to further understand their self-health related outcomes as a result of frequent exposure to stressful situations in their nursing roles. There is limited research on the experience of stress, the coping strategies, and the self-health related outcomes by Generation Y RNs working in medical surgical units. The theoretical foundation for this qualitative descriptive study relied on Lazarus and Folkman’s Transactional Model of Stress and Coping, Stress-Response Theory, and Job-Demand Control Model. The purposefully selected sample included 10 Generation Y RNs working in medical surgical units in northeast Florida hospital in the U.S. Data collection done with semi-structured interviews and field notes and continued until data saturation. The ten descriptive themes identified were: abusive patients and family members, work overload, lack of management support and teamwork, meditation, interaction with others, ingesting substances, hobbies, psychological effects result of stressful situations, physiological effects result of stressful situations, and functional outcomes. Generation Y nurses’ experience of work-related stressors were in relation to work-overload, disruptive behavior of patients and families, and coworkers. There was need to improve nurse-patient ratio, no tolerance policies and staff training that allows workers to gain necessary skills to recognize, de-escalate, and manage abusive patients, and the development of healthy coping skills to prevent the risk of chronic illnesses.
Keywords: Generation Y registered nurses (RNs), stress and coping, medical surgical unit (MS), Qualitative descriptive methods.
|Commitee:||Walker, Nancy A, Ritter-Williams, Debbie, Sherman, Kenneth|
|School:||Grand Canyon University|
|Department:||College of Doctoral Studies|
|School Location:||United States -- Arizona|
|Source:||DAI-B 81/10(E), Dissertation Abstracts International|
|Subjects:||Psychology, Nursing, Occupational psychology|
|Keywords:||Coping, Generation Y registered nurses, Medical surgical unit, Qualitative descriptive methods, Stress|
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