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Dissertation/Thesis Abstract

Understanding Caregivers’ Lived Experiences Communicating with Medically Underserved Patients and Their Healthcare Providers
by Manning, Alison Danita, Ed.D., Northcentral University, 2020, 129; 27741767
Abstract (Summary)

This qualitative phenomenological study investigated the lived experiences of ten caregivers’ perceptions of efficacy in communicating with medically underserved patients and their medical providers. This study’s purpose was to understand the lived experiences of caregivers when communicating with medically underserved patients and their medical providers. The theoretical framework for this research study aligned with Bloom’s Taxonomy of Educational Objectives: the classification of educational goals. Caregivers, patients in medically underserved communities with chronic diseases, physicians and pharmacists can be impacted by this issue. Study participants were selected from two Chronic Disease Self-Management Workshops facilitated by the Sickle Cell Association of New Jersey. The workshops were developed by Stanford University’s Patient Education Resource Center. The methodological approach and design used was a qualitative phenomenology study. The materials used were a five-question semi-structured interview and a sample medical script with instructions for medical adherence. The data showed that participants had different levels of confidence and perceptions of efficacy based on their experiences communicating with medical providers for themselves, on behalf of the person for whom they provided support and trying to interpret instructions on a medical script. The implications of the results are that health care providers need to do more to assess caregiver health literacy and barriers that can compromise positive health outcomes for medically underserved patients with chronic diseases.

Indexing (document details)
Advisor: George, Robert
Commitee: Pucci, Thomas, Vance, Joanna
School: Northcentral University
Department: School of Education
School Location: United States -- California
Source: DAI-A 81/9(E), Dissertation Abstracts International
Subjects: Organization Theory
Keywords: Caregiver health literacy
Publication Number: 27741767
ISBN: 9781658450720
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