People who identify as lesbian, gay, bisexual, transgender, queer/questioning (LGBTQ) often experience bullying and discrimination. Additionally, LGBTQ individuals feel invisible within the workforce due to inadequate legal protections. The stress of LGBTQ stigma compounded with the high stress levels experienced by healthcare workers has been linked to the effectiveness of health organizations, negatively influencing the quality of care provided to patients. The purpose of this cross-sectional quantitative study was to examine the knowledge and attitudes of healthcare workers toward LGBTQ individuals. Guided by the systems theory framework, the attitudes of 227 healthcare workers toward homosexuality and healthcare delivery to LGBTQ individuals in New Jersey were explored using the Homosexuality Attitude Scale collection tool. The variables of gender, job role, religiosity, and healthcare setting were examined for correlation with attitude using inferential statistics analysis in SPSS. Results indicated religiosity had a significant influence on healthcare workers’ attitudes toward homosexuality. Findings from this study might be used to develop cultural competency programs to address negative attitudes toward homosexuality among healthcare workers with the intent of positively influencing the lives of both LGBTQ patients and employees. Through the commitment of healthcare administrative leadership to creating an organizational culture of inclusion, acceptance, and willingness to care for LGBTQ patients, positive social change can be achieved.
|Commitee:||Furukawa, Michael, Nyanzi, Susan|
|School Location:||United States -- Minnesota|
|Source:||DAI-A 81/8(E), Dissertation Abstracts International|
|Subjects:||LGBTQ studies, Systems science, Cultural Resources Management|
|Keywords:||Care coordination, Cultural competency, High reliability organization, LGBTQ, Minority theory, Systems theory|
Copyright in each Dissertation and Thesis is retained by the author. All Rights Reserved
The supplemental file or files you are about to download were provided to ProQuest by the author as part of a
dissertation or thesis. The supplemental files are provided "AS IS" without warranty. ProQuest is not responsible for the
content, format or impact on the supplemental file(s) on our system. in some cases, the file type may be unknown or
may be a .exe file. We recommend caution as you open such files.
Copyright of the original materials contained in the supplemental file is retained by the author and your access to the
supplemental files is subject to the ProQuest Terms and Conditions of use.
Depending on the size of the file(s) you are downloading, the system may take some time to download them. Please be