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Dissertation/Thesis Abstract

Exploring Organizational Trust in a University Setting: The Level of Trust between Faculty/Staff in Its Administration
by Karunathilake, Sachithra, M.S., Minot State University, 2019, 131; 27735950
Abstract (Summary)

Trust is an essential element and the foundation for building and maintaining relationships. Trust is the core of all interactions and followers in an organization. Trust plays a substantial role in any organization including academic institutions where students, faculty, and administration interact with each other on a daily basis. Trust is multivariant and, is based on an assessment of Ability, Benevolence, Integrity and, Identification. The objective of this study is to identify the level of self-reported trust of faculty and the staff in its administration in a small regional university in the Midwest of the US. The sample size consisted of 65 faculty members and 75 staff members from the university. The exploratory factor analysis and the confirmatory factor analysis validated three of the constructs of trust in the study. The study found out that an increase in the faculty rank also increases the trust in Administration’s Benevolence, an increase in staff’s years of service increased the identification of the university, and an increase in faculty’s level of education increased the level of trust Administration’s Ability, Benevolence, and Identification towards the university.

Indexing (document details)
Advisor: Bertsch, Andy
Commitee: Ondracek, James, Hoffman, Harry
School: Minot State University
Department: Management
School Location: United States -- North Dakota
Source: MAI 81/7(E), Masters Abstracts International
Subjects: Higher Education Administration, Organizational behavior
Publication Number: 27735950
ISBN: 9781392793282
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