Dissertation/Thesis Abstract

Work Environment and Job Satisfaction: A Correlational Study of Childcare Workers in Behavioral Healthcare
by Donley, Julie Sue, Ed.D., Grand Canyon University, 2019, 209; 27668079
Abstract (Summary)

The purpose of this quantitative correlational study was to determine if, and to what extent, a statistically significant relationship exists between factors of the psychosocial work environment and job satisfaction among nurses and direct support professionals working with youth in behavioral health settings in the United States. Factors of the psychosocial work environment explored included job demands, work organization, and interpersonal relations. It was not known how these variables related to job satisfaction, which was identified as part of the larger concern of retaining staff given the demand for direct care workers, high rates of turnover, and difficulty in replacing them. The job-demands control model and the range of affect theory of job satisfaction framed the study. A convenience sample (N = 143) of direct support professionals and nurses working with children and adolescents took the Copenhagen Psychosocial Questionnaire II short form and Job Satisfaction Survey. Spearman’s rank-order correlation was used to analyze the data and determine whether significant relationships existed between the variables. This study’s results demonstrated a significant correlation between the study variables for each hypothesis with job demands and total job satisfaction producing a small negative correlation, rs(136) = −.254, p < .003; work organization and total job satisfaction producing a small-medium positive correlation, rs(136) = .277, p < .001; and interpersonal relations and total job satisfaction producing a medium positive correlation, rs(136) = .311, p < .0005. Therefore, it is recommended that organizations teach leadership skills to focus on creating positive, healthy work environments.

Indexing (document details)
Advisor: Hess, James
Commitee: Miller, Heather, Allen, Richard
School: Grand Canyon University
Department: College of Doctoral Studies
School Location: United States -- Arizona
Source: DAI-A 81/6(E), Dissertation Abstracts International
Subjects: Organizational behavior, Health care management
Keywords: Behavioral health, Job satisfaction, Leadership, Psychosocial work environment, Residential treatment, Youth
Publication Number: 27668079
ISBN: 9781392798867
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